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Practical tools

Part 3.2: Useful Resources

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  1. Resources

Part 3.2 of the PEP Capabilities Framework points you towards useful resources you can use in your personal/team development.

updated on 08 Sep 2026
3 minutes read

Resources

Engagement Design, Facilitation & Co creation

  • Quality Practice | NCCPE

The NCCPE's framework for planning, delivering and reflecting on high-quality public engagement, grounded in values of purpose, inclusivity, learning and mutual benefit.

 

  • High Quality Engagement 101

An introductory tutorial that explores the principles, characteristics and practical foundations of effective public and community engagement.

 

  • High Quality Engagement Resources

A curated collection of tools, guides and case studies to support the design, delivery and review of high-quality engagement activity.

 

  • Participatory Methods

An international resource showcasing a wide range of participatory tools and techniques to support collaborative inquiry, learning and action.

 

  • Methods | Involve

A practical library of participatory and deliberative methods to help practitioners select and design appropriate engagement approaches for different purposes, audiences and contexts.

 

Ethics, Inclusion, Duty of Care & Quality

  • Community-based participatory research: A guide to ethical principles and practice | NCCPE

A practical guide to the ethical considerations, principles and approaches that underpin community-based participatory research.

 

  • Accessible and Inclusive Practice Guidelines | NCCPE

Guidance on creating engagement activities that remove barriers to participation and support inclusion for diverse audiences and communities.

 

  • Achieving equity in place-based research report 

A report exploring how researchers and communities can work together more equitably within place-based partnerships and collaborative research.

 

  • UKRIO: Equality, Equity, Diversity and Inclusion Resources

Guidance on embedding equality, diversity and inclusion within research and engagement activities, with a focus on responsible and ethical practice.

 

  • Responsible Knowledge Exchange, Engagement and Impact | Social Sciences Division, University of Oxford 

A framework and resource hub promoting ethical, equitable and responsible approaches to knowledge exchange, engagement and research impact.

Partnership, Community & Relationship Management

  • A guide to working with local communities | NCCPE

Practical advice on building respectful and effective relationships with local communities, including planning, communication and collaboration.

 

  • The Principles of Partnership Working | NCCPE

A short tutorial outlining the key principles that contribute to successful, equitable and sustainable partnerships.

 

  • The Partnership Cycle | NCCPE

A framework for understanding and managing partnerships, from initiation and development through to review, renewal or closure.

 

  • Place Navigator

A resource designed for place-based working in universities; it helps plan who you might work with in place and how you might work together.

Evidence, Evaluation, Learning

  • A quick guide to evaluation | NCCPE

An introduction to planning and conducting evaluation, including setting objectives, gathering evidence and using findings effectively.

 

  • Evaluation 101 | NCCPE

A foundational tutorial covering the purpose of evaluation, common approaches and practical methods for assessing engagement activities.

 

  • Creative Evaluation Methods: Find The Right Fit

A resource showcasing participatory and creative approaches to evaluation that help capture rich evidence of experiences, outcomes and change.

 

  • Better Evaluation

A comprehensive international knowledge base offering frameworks, methods and tools for designing and improving evaluation practice.

Strategic Insight, Governance & Culture Change

  • Assess your institutional culture: Introducing the EDGE tool | NCCPE

An institutional self-assessment framework that helps organisations understand and strengthen support for public engagement and culture change.

 

  • Understanding culture change | NCCPE

A briefing that explores how organisational cultures evolve and what enables meaningful and sustainable change.

 

  • Pathways to culture change | NCCPE

Research and case studies examining the approaches universities use to embed engagement within institutional policies, systems and practices.

Operational Delivery, Comms & Service Design

  • Project management: the start of the project journey | OpenLearn - Open University

An introduction to project management principles, covering project planning, governance and delivery fundamentals.

 

  • Project governance and Project Management Office (PMO) | OpenLearn - Open University

A learning resource exploring governance structures, accountability and oversight mechanisms for successful project delivery.

 

  • How To Test Your Communications

A practical guide to testing communication materials and messages with audiences before wider implementation.

 

  • Common Cause Handbook (PDF)

An influential resource on values-based communications, helping practitioners frame messages that encourage long-term engagement and social change.

 

  • The Double Diamond - Design Council

A widely used service design framework that supports structured problem exploration, idea generation, testing and implementation.

Continue exploring the framework

Go back to the main page or revisit earlier pages in the framework.

Practical tools

Part 3.1 Writing a Personal Development Plan

Part 3.1 of the PEP Capabilities Framework shows you how to create your own development plan. This can be adapted and used for both individual PEPs and teams of PEPs.
Practical tools

Part 2.3 Mapping your results

Part 2.3 of the PEP Capabilities Framework shows you how to create a spider diagram using your results from part 2.2.
Practical tools

PEP Capabilities Framework

The Public Engagement Professional (PEP) Capabilities Framework is designed to help you recognise and develop the skills, knowledge and practices that support effective public engagement. Whether you are reflecting on [...]

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