Planning for change

This part of the website provides in depth guidance about how to go about embedding public engagement.

Running a change process

Before exploring the resources further, you might want to stand back and reflect on the process of change itself. If your goal is to effect change, it helps to have worked through how you think change happens – and what the particular constraints and opportunities are that you will need to tackle or to build on.

Over the next few months we'll be launching a briefing that explains some of the things to take account of when planning a change process in your institution. If you've got experiences of your own to share, or lesson to pass on, do please get in touch.

Tackling the focal points

The self assessment section introduced a framework of nine key challenges to address, linked to your purpose, your processes and your people.

We extend that framework in this section. You can access more self assessment tools – one for each of the nine challenges - to help you work out how your institution is currently doing in each key area and where you want to progress to; you can follow the stories of how different institutions have tackled each challenge; and access links to a host of case studies, resources and contact points to help you plan your own activity. This area of the site will continue to be updated throughout 2011 so do please contact us with comments or suggestions.

Use the links in the table below to explore each area in depth.

PURPOSE: How clear is your purpose for engaging with the public?

 Mission

 Is it embedded in your mission?

 Leadership

 Do you have people championing engagement?                                               

 Communication 

 Are you communicating your commitment?

PROCESS: Do your processes support good quality engagement?

 Recognition

 Are you recognising and rewarding involvement?

 Support 

 Are you providing support and co-ordination?

 Learning

 Are you encouraging learning and reflection?

PEOPLE: How well supported to your people feel?

 Staff

 Are all staff – whatever their role – able to get involved?

 Students 

 How actively are your students encouraged to engage?

 Public 

 And have you made it easy for the public to engage with you?